I know that for things to change, first I must change.

I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too.

In my job, I don’t limit myself to just asking clients what service they want. I am an educator and allow my clients to make their own intelligent decisions under a risk-based analysis. I impart practical and useable knowledge rather than just theory.

I always look to the system for a solution and to guarantee that I am returning a rigorous work to my clients and team players.

If a challenge arises I use a system correction before I look for a people correction. I use a system solution in my innovation rather than a people solution.

I follow the system exactly until a new system is introduced. I suggest system improvements at my first opportunity.


Com o apoio: